Legal & Policy
ku998 Terms & Conditions
Please read these terms carefully before registering or using any part of the ku998 platform. By accessing your account, you agree to be bound by these conditions.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and ku998 ("we", "us", "the Platform", "ku998") governing your access to and use of the ku998 online casino and sports betting platform, including all services, games, promotions, and features available at ku998.pro and its associated subdomains. These Terms apply to all users of the platform regardless of device, location within Bangladesh, or payment method used.
By registering an account, making a deposit, placing a bet, or otherwise using the ku998 platform in any capacity, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, you must not access or use the platform. ku998 reserves the right to update these Terms at any time; continued use of the platform following any such update constitutes acceptance of the revised Terms.
IMPORTANT: Online gambling involves real money and financial risk. You should only gamble with funds you can afford to lose. ku998 is an entertainment platform and is not a source of income. Players must be 21 years of age or older. These Terms contain provisions that limit ku998's liability and define the rights and obligations of both parties.
Key Terms at a Glance
Age Requirement
All players must be 21 or older. Age verification is required. Underage accounts are closed immediately.
One Account
Each player may hold only one active account. Duplicate accounts are prohibited and will result in suspension.
Payments
Deposits via bKash, Nagad, Rocket — credited in 60 seconds. Same-day withdrawals. Minimum deposit ৳100.
Bonuses
All bonuses are subject to wagering requirements. Terms are displayed at the point of offer. Bonuses cannot be transferred.
Security
SSL encryption on all transactions. Player funds held separately from operational funds. KYC verification required.
Governing Law
These Terms are governed by applicable law. Disputes are to be resolved through the platform's formal complaint procedure first.
Eligibility and Age Verification
Access to and use of the ku998 platform is restricted to individuals who satisfy all of the following eligibility criteria. It is your responsibility to ensure that you meet these criteria before registering or using the platform. ku998 reserves the right to request documentary evidence of eligibility at any time.
- You must be at least 21 years of age at the time of registration and at all times during which you access the platform.
- You must be a natural person with legal capacity to enter into binding agreements under applicable law.
- You must not be a resident of any jurisdiction in which accessing or using the platform is prohibited or restricted by law.
- You must not be registered on any self-exclusion list or have previously been excluded from the platform or any affiliated gambling service.
- You must be acting on your own behalf and not on behalf of any third party. The use of the platform by agents, proxies, or representatives on behalf of another person is prohibited.
ku998 employs age verification procedures as part of its account review process. Where ku998 has reasonable grounds to believe that a user does not satisfy the eligibility requirements, the platform reserves the right to suspend the account immediately, withhold any pending withdrawals pending verification, and, where age-related ineligibility is confirmed, permanently close the account and return deposited funds (net of any winnings generated while ineligible) at its discretion.
Account Registration and Security
To access the full range of services offered by ku998, you must register an account by providing accurate and complete information as requested during the registration process. You are responsible for maintaining the accuracy of the information held on your account and for keeping your login credentials — including your registered mobile number and password — strictly confidential at all times.
- Each individual may hold only one registered account on the ku998 platform. The creation of multiple accounts by a single individual — whether using different mobile numbers, email addresses, or payment methods — constitutes a material breach of these Terms and will result in the immediate closure of all associated accounts.
- You must notify ku998 immediately if you become aware of any unauthorised access to or use of your account. ku998 will not be liable for any loss resulting from unauthorised use of your account where you have failed to take reasonable steps to protect your login credentials.
- All information provided during registration — including your name, date of birth, mobile number, and address — must be truthful, accurate, and complete. Providing false registration information constitutes a breach of these Terms and may constitute fraud.
- ku998 may require you to complete a Know Your Customer (KYC) verification process, which may include providing government-issued photo identification and proof of address. Access to certain account features — including withdrawals above specified thresholds — may be restricted until KYC verification is satisfactorily completed.
- You are solely responsible for all activity conducted on your account, including all bets placed, deposits made, and instructions issued. ku998 is entitled to act on any instruction received from your account and will not be required to verify whether the instruction was actually given by you personally.
Account Security Reminder
ku998 support staff will never ask for your password, full mobile number, or PIN via chat, SMS, or telephone. If you receive any such request, it is a phishing attempt. Report it immediately through the support section of your account.
Deposits and Withdrawals
ku998 accepts deposits via bKash, Nagad, Rocket, Upay, and selected Bangladesh bank transfer services including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All deposits must be made from an account or wallet registered in your own name. ku998 does not accept deposits from third-party accounts; any deposit received from an account not registered in your name may be reversed and your account may be suspended pending investigation.
- The minimum deposit amount is ৳100. There is no maximum deposit limit imposed by the platform, though individual payment method providers may impose their own transaction limits.
- Deposits are credited to your ku998 account within 60 seconds of the payment being confirmed by the payment provider. In the event of a delay, players should first verify the transaction status in their bKash or Nagad application before contacting support.
- Withdrawal requests are processed to the same payment method used for the most recent deposit, provided that method supports withdrawals. Withdrawals are processed during standard operating hours and credited to the player's mobile wallet or bank account on the same business day as the request, subject to any pending KYC verification requirements.
- ku998 reserves the right to conduct additional verification checks on any withdrawal request. Where such checks are initiated, the processing timeline may be extended. Players will be notified if additional documentation is required.
- ku998 will not process a withdrawal to any payment account or wallet not registered in the name of the ku998 account holder. All withdrawal destinations must match the identity on the ku998 account.
- Winnings derived from free spins, no-deposit bonuses, or other promotional credits are subject to the wagering requirements associated with those promotions before they may be withdrawn. Winnings from real-money deposits are subject to standard withdrawal procedures only.
All currency amounts on the ku998 platform are denominated in Bangladeshi Taka (BDT). Exchange rate fluctuations do not apply, and there are no currency conversion fees for Bangladesh-based players using local payment methods. ku998 does not charge deposit or withdrawal processing fees; however, your payment provider may apply its own charges, for which ku998 accepts no responsibility.
Bonuses, Promotions and Wagering Requirements
ku998 offers a range of promotional incentives to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses and promotions are subject to the specific terms displayed at the point of offer, which form part of these Terms and Conditions. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term prevails for that promotion only.
- All bonuses are credited in the form of bonus funds, which are held separately from real-money funds in your account wallet. Bonus funds may be used to place bets but may not be withdrawn directly. Only the cash winnings generated by wagering bonus funds — after the applicable wagering requirement has been met — may be withdrawn.
- Wagering requirements specify the number of times the bonus amount (or in some cases the bonus plus deposit amount) must be wagered using real-money bets before any associated winnings can be converted to withdrawable cash. The specific rollover multiplier applicable to each bonus is stated in the offer terms at the point of claiming.
- Bonuses are non-transferable and may only be used by the account holder to whom they are issued. Bonuses may not be exchanged for cash except through the wagering process described above.
- ku998 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice, provided that any wagering requirements already in progress will be honoured for bets already placed using that bonus at the time of cancellation.
- Where ku998 has reason to believe that a player is abusing the bonus system — including but not limited to placing offsetting bets to minimise risk while meeting wagering requirements, using multiple accounts to claim the same bonus multiple times, or any other conduct designed to exploit promotional terms — ku998 reserves the right to forfeit all bonus funds and associated winnings, close the relevant account(s), and withhold withdrawal of any funds pending investigation.
Wagering Requirement Note
Wagering requirements count differently across game types. Slots typically contribute 100% toward meeting the rollover. Live casino games (Baccarat, Roulette, Blackjack) may contribute at a lower rate. The exact contribution rate for each game type is listed in the individual bonus offer terms.
Responsible Gaming
ku998 is committed to providing a safe and responsible gaming environment. The platform enforces a strict minimum age requirement of 21 years and provides a suite of player protection tools accessible from within every registered account. ku998 encourages all players to engage with these tools proactively and to treat online gaming as a form of entertainment rather than a financial strategy.
- Deposit limits: players may set daily, weekly, or monthly deposit limits from their account settings. Once set, a limit reduction takes effect immediately; a limit increase takes effect after a 24-hour cooling-off period.
- Time-out periods: players may request a temporary suspension of their account for a period of 24 hours, 7 days, or 30 days. During a time-out, the account remains closed to deposits and gameplay. Existing withdrawal requests are still processed.
- Self-exclusion: players who wish to take an extended break from gambling may request self-exclusion for a minimum period of 6 months or a maximum period of 5 years. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
- Reality checks: players may enable session duration reminders at configurable intervals (e.g., every 30 minutes or every 60 minutes) to promote awareness of time spent gaming.
ku998 urges any player who believes their gambling may be causing harm to themselves or others to make use of the self-exclusion tools available within their account, and to seek support. Information and guidance on responsible gaming practices, support resources, and helplines available in Bangladesh are published on the ku998 Responsible Gaming page.
Prohibited Conduct
The following conduct is strictly prohibited on the ku998 platform. Engaging in any of the following behaviours constitutes a material breach of these Terms and will result in immediate account suspension or permanent closure, forfeiture of relevant balances, and may result in legal action where applicable.
- Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or otherwise manipulate gameplay outcomes.
- Exploiting bugs, glitches, or technical errors in the platform for financial gain. Any winnings derived from such exploitation are void and will be reclaimed.
- Colluding with other players to gain an unfair advantage in any game, including live casino table games and sports betting markets.
- Depositing funds derived from criminal activity or using the platform for money laundering, fraud, or any other unlawful purpose.
- Attempting to claim a bonus or promotion more than once using multiple accounts, referral schemes, or any other method not explicitly permitted by the promotion terms.
- Engaging in conduct that is abusive, threatening, harassing, or discriminatory toward other players or ku998 staff members, including through the platform's support and chat channels.
ku998 employs a combination of automated monitoring systems and manual review processes to detect prohibited conduct. Where prohibited conduct is detected, ku998 will act promptly and decisively. Any funds associated with prohibited conduct — including deposits, winnings, and bonus balances — may be permanently forfeited at ku998's discretion.
Intellectual Property
All content on the ku998 platform — including but not limited to the website design, layout, graphics, text, software, game interfaces, logos, trademarks, and brand assets — is the property of ku998 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not extend to copying, reproducing, distributing, publicly displaying, modifying, or creating derivative works from any platform content.
Game content available on the ku998 platform is provided under licence from third-party game studios and providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi. All intellectual property rights in individual games remain vested in the respective studios. ku998 does not claim ownership of third-party game content.
Limitation of Liability
To the fullest extent permitted by applicable law, ku998 and its officers, directors, employees, agents, and licensors expressly exclude all liability for any loss or damage of any kind arising from or in connection with your use of the platform. Without limiting the generality of the foregoing, ku998 specifically excludes liability for:
- Any loss of funds resulting from placing a losing bet or wager, including any claim that a game outcome was unfair, incorrect, or subject to technical interference.
- Any interruption, suspension, or termination of service, whether due to scheduled maintenance, technical failure, telecommunications disruption, or force majeure events.
- Any loss resulting from a player's failure to comply with these Terms, including losses arising from the forfeiture of bonus funds following a breach of bonus terms.
- Any indirect, consequential, special, incidental, or punitive loss or damage, including loss of profits, loss of data, loss of goodwill, or reputational harm.
Account Suspension and Termination
ku998 reserves the right to suspend or permanently close any account at its discretion. Circumstances in which ku998 may take such action include, but are not limited to:
- Breach of any provision of these Terms, including prohibited conduct as described in Section 6.
- Failure to complete KYC verification within the required timeframe following a formal request by ku998.
- Evidence or reasonable suspicion of age-related ineligibility, identity fraud, or the use of the platform for unlawful purposes.
- A request by a regulatory authority, law enforcement body, or payment processor to suspend or close the account.
Players who wish to close their account voluntarily may do so at any time by contacting the ku998 support team. Upon voluntary account closure, any real-money balance remaining in the account will be returned to the player via the withdrawal method on file, provided that all KYC requirements have been met. Bonus balances are forfeited upon account closure.
Amendments to These Terms
ku998 reserves the right to amend, update, or replace these Terms at any time. Amended Terms will be published on this page with an updated effective date. Where the amendments are material — meaning they substantively change your rights or obligations under these Terms — ku998 will endeavour to provide notice to registered account holders via the contact details held on file, with a reasonable period of advance notice before the amendments take effect.
Your continued use of the ku998 platform following the publication of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the amended Terms, you must cease using the platform. It is your responsibility to review these Terms periodically to remain informed of any changes.
Governing Law, Disputes and Contact
These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with applicable law. Nothing in these Terms limits any statutory rights you may have as a consumer under applicable Bangladesh consumer protection legislation.
In the event of a dispute arising from the use of the ku998 platform — including disputes regarding game outcomes, account decisions, bonus calculations, or payment processing — you are encouraged to contact the ku998 support team in the first instance to seek an informal resolution. ku998 commits to investigating all formal complaints in good faith and providing a written response within a reasonable timeframe.
Contact Us
For questions about these Terms, disputes, or account matters, contact the ku998 support team via the support section of your registered account. Our support team is available 24/7. Email enquiries may be directed to [email protected].
Have Questions About These Terms?
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